Chat
Company chat between the company's users on the web and in the mobile app, with end-to-end encryption.
Chat is for quick coordination between colleagues in the company. It works in the web app and in the mobile app, and the messages are the same in both places. Chat is available in all plans; the administrator can turn it off for the whole company. External participants invited to the construction diary (investor, technical supervisor and others) do not have access to your company chat.
Opening the chat
- Web: the Chat button at the bottom of the left menu. The number next to the button shows how many unread messages you have.
- Mobile app: More → Communication → Chat.
New conversation
- In the chat, click New conversation.
- Choose Direct message (with one colleague), or Group conversation and enter a name for the group.
- Search for and select the users. The users of your company are offered.
- Click Create.
The conversation list has a search field at the top. For your colleagues you can see whether they are Online, Away or Offline, and in the thread you can also see when they are typing.
Messages
- You can attach an image or a file of up to 10 MB to a message. In the mobile app you can also record a voice message.
- For a message you can Reply (the reply is shown with a quote), React with an emoji, Copy the text, Edit your own text message and Delete your own message (the administrator can also delete a colleague's message).
- The conversation Gallery collects the shared Photos and Documents.
- Delete conversation deletes the whole conversation including all messages, irreversibly.
You can turn off push notifications about new messages on your phone in the notification settings of the mobile app.
Message encryption
Conversations are end-to-end encrypted: only the participants of a conversation can read its messages. Each user's encryption key is protected by their login password.
- The web app sets up encryption automatically after you log in with your password.
- The mobile app sets it up only after you tap Set up encryption in the chat. The setup takes up to a minute; do not close the app while it runs. Without the setup the chat keeps working, but new conversations will not be encrypted.
- A new conversation is encrypted only if all of its participants have encryption set up.
When you set up encryption for the first time, the app shows you a recovery key once. Save it in a safe place. It comes in handy when you change your password outside the app or the administrator sets one for you: in the Unlock encryption window on the web, choose Recover with the recovery key, enter your current login password and the key, and older messages stay readable (in the mobile app too). Changing the password directly in the app does not need the key.
When messages are locked
- "Encrypted messages are locked" - click Unlock and enter your login password. This happens, for example, after logging in without a password (with a QR code).
- After changing your password outside the app, use Recover with the recovery key (see above).
- If neither the correct password nor the recovery key helps, the keys may be corrupted. Use Keys are corrupted - create new ones. Warning: older encrypted messages will then remain permanently unreadable.
- "You don't have an encryption key for this conversation" - you cannot read or write in this conversation. Start a new conversation with your colleagues once you all have encryption set up.
Turning off chat for the company
The administrator turns off chat in Company settings → Obecné (General) with the Firemní chat (Company chat) switch. The Chat button is then missing from the menu on the web and on mobile. The conversation history is kept and becomes available again when chat is turned back on.